Returns & Exchanges
Refund & Return Policy
Last updated: September 28, 2026
This policy applies to orders placed on hdbedding.com, sold by H&D Global Trading Inc., doing business as H&D Bedding. Orders placed on Walmart, TikTok Shop or eBay follow that marketplace's return policy.
Regular-priced items: 30 days
You can request a return within 30 days of delivery. Items must be unused, unwashed and in their original packaging. To start a return, email support@hdbedding.com with your order number and the reason for the return. We'll reply with instructions and the return address. We can't accept returns sent without approval.
Clearance and Final Sale items
Items marked "Clearance" or "Final Sale" can't be returned or exchanged, unless they arrive damaged or defective, or we sent the wrong item.
Items we can't take back
- Pillows and pillow inserts that have been opened or used
- Bedding, blankets or rugs that have been used or washed
- Gift cards
Return shipping
Return shipping is paid by the customer, unless the return is due to our error or a defect. If you prefer, we can send a prepaid return label and deduct its cost from your refund. Original shipping charges are not refundable.
Damaged, defective or wrong items
Please check your order when it arrives. If anything is damaged, defective or not what you ordered, email support@hdbedding.com within 7 days of delivery with your order number and photos of the item and packaging. We'll send a replacement or a full refund, including shipping.
Refunds
Once your return arrives and passes inspection, we refund your original payment method within 5 business days. Your bank or card issuer may take a few more days to post it. If you haven't seen your refund after 10 business days, please email us.
Exchanges
The fastest way to get a different size or color is to return the item you have and place a new order.
Questions? Email support@hdbedding.com or call (909) 667-0837.